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Is free shipping available?
Is free shipping available?
Yes, free ground shipping is available for electronics orders. View our Shipping and Delivery page for details.
Is the product I'm looking for in stock and available?
Is the product I'm looking for in stock and available?
You will be able to tell on the product page whether or not a product is in stock and available, as the availability of the product will be listed as the number of products in inventory, "Out of stock".
What are your return policies?
What are your return policies?
We offer a 14 day money back guarantee with 100% satisfaction guaranteed. We will be happy to refund or exchange unopened products within 14 days. Damaged items can be serviced via manufacturer's warranty. Clearance items are not returnable unless damaged during the shipping process.
When will I receive my order?
When will I receive my order?
Most of our products are delivered within 2-3 weeks. Specialty appliances may take up to 4 weeks for delivery.
Is express shipping available?
Is express shipping available?
Express shipping is not available as of yet, but next-day delivery is available for many items in Korea
How do I get service on an appliance I purchased from your store?
How do I get service on an appliance I purchased from your store?
Service is available for items under warranty from the manufacturer. Please contact the manufacturer via the number published in the manual of the item that you have purchased.
Can I redeem a coupon with you online?
Can I redeem a coupon with you online?
Yes. Coupons can be redeemed at checkout.